This privacy statement demonstrates our commitment to your privacy. Our information gathering and dissemination practices for unicomgov.com provide for secure viewing and ordering, while providing a personalized experience. Read below to learn more about the information we collect and how we use and protect your information.
Through unicomgov.com, we obtain information about you when you register, place an order, request information or services, and participate in surveys. We use this information to:
- Profile your experience on unicomgov.com, to include carts and orders
- Confirm contract eligibility
- Contact you if necessary due to an account or order issue.
- Provide maintenance on your account
- Send e-mail notifications for specials on products/services (opt-out feature)
- Send promotional materials (opt-out feature)
Visitors: If you are a visitor, and have not formally registered, we may ask and you may elect to complete an online survey or view an online promotion. Through these surveys/promotions we obtain information like your name, E-mail address, and shopping habits. We use the information obtained to:
- Contact you by either phone or mail to determine your desire to obtain more information
- Provide you with promotional materials
- Develop non-personal demographic information for general use
- Identify feature and content improvements for unicomgov.com
IP Addresses: An IP address is the identifier for your computer system on the Internet and usually tells us who your Internet Service Provider (ISP) is, what government agency you are from, and often lets us know your general geographical location. Our servers store your computer's IP address whenever you log into unicomgov.com We use this information for internal business analysis to help improve your shopping experience, diagnose problems with our servers, manage volume of incoming traffic, and general administration of the unicomgov.com Web site infrastructure.
Access to Information: Because we value your trust in us, we carefully protect the information we collect. Only authorized account managers and customer service personnel are permitted access to your account information. Technical representatives are permitted to see your password but only as required for maintenance or troubleshooting.
unicomgov.com provides several optional features. You can select to receive or not receive these options:
- Survey feature (opt-in)
- E-mail notifications for specials on products/services (opt-out feature)
- Billing, shipping, and credit card information (opt-in requirement)
- Promotional materials (opt-out feature)
- E-mail Newsletter (opt-out feature)
- E-mail correspondence, other than order confirmation and support (opt-out feature)
unicomgov.com provides you the opportunity to opt-out of receiving communications from us at the point where we request information about you, and provides you with several options for being removed from our mailing database. We also give you several options for changing and modifying information you previously provided for your account.
The preferred method for removing your name from our mailing list or to modify your account information is to change your user preferences under the My Account section on our site. Alternatively, you may use one of the following removal options:
UNICOM Government, Inc.
Attn: Database Specialist
2553 Dulles View Drive.
Herndon, VA 20171
*Include your name and any e-mail addresses you may have used on the site.
unicomgov.com uses adequate security measures to protect against the loss, misuse, and alteration of your information. We use Secure Socket Layer (SSL) and VeriSign 128-bit digital ID to transfer your order information. SSL encrypts the data exchange between your browser and our server. We do not store your credit card numbers on our web servers, unless you specifically opt-in to the order feature enabling saved credit card information.
unicomgov.com contains links to other sites to improve your shopping experience. We provide this service to assist our customers. While we make reasonable attempts to assist you in your shopping experience, we cannot be responsible for the privacy practices or the content of these linked sites. If you access any other web site or Internet locations through this site, you do so at your own risk.
FREQUENTLY ASKED QUESTIONS
- What information do you collect when I register on unicomgov.com?
We collect contact information (like your name and e-mail address), a unique identifier for you (a password), and basic account information (items such as your mailing address and agency designation).
- Is my information provided to any other party?
In order to provide you with news about new products/services and specials through our e-mail notification system, we do provide certain information about you to a third party company that performs E-mail marketing on behalf of UNICOM Government. We have taken steps to prohibit their use of your information for any other purpose, and prohibit their sharing of this information with any other party.
- Will you be sending me e-mails?
Periodically, UNICOM Government may send you an e-mail Newsletter, e-mail promotions or other similar e-mails. At any time you may opt out of these e-mails as indicated above. In order to provide a quality shopping experience, we also provide e-mail notices to confirm an order and for certain support functions. There is not an opt-out option for these features since e-mail contact is necessary to conduct the shopping experience.
- Why do you conduct surveys?
We want to provide you with a quality shopping experience. From time to time, we may contact you via telephone or e-mail to solicit your participation in certain surveys. This information will help us improve our service to you and our other customers. Your participation is voluntary. We will protect your information as outlined in this policy. You may opt out of these survey requests at any time as indicated above.
- Will you send me promotional information?
UNICOM Government sends its unicomgov.com customers certain promotional information via e-mail to announce special events and activities. We find this to be a good and efficient way to notify you of special opportunities. Of course, we respect your privacy so we make this an opt-out feature, and we allow you to opt out at any time.